Tuesday, April 24, 2012

INSURANCE CLAIMS


NOTES ON REPORTING OF INCIDENTS


All motor collisions [whether of a minor nature or even when there is no own damage, or otherwise, whether you as the insured are guilty or not, and whether someone else, usually the third party, offers to pay for your damages] should be reported :  

[1] to the police immediately (the logic behind the immediacy of the report to the police is that it confirms one's bona fides, you're not trying to hide a drunken or unlicensed driver, sort of thing. It also links the incident to a specific date/time/place so that nobody else can abuse it for their own benefit, claiming for instance [falsely] that on another date and at a different place you or your driver hit a cyclist and drove off without stopping); 

[2] to your insurer within 30 days of the incident (for two reasons [a] to repair your own damages if more than the applicable excess and [b] to indemnify you against any claim by any third party including false claims such as mentioned above - this indemnity meaning that the insurer steps in and takes on any claim against you, either paying it if you were responsible or defending it if you were not, either way taking the problem, including legal charges and uncertainties out of your hands, free of charge).

There is absolutely no benefit in not reporting an incident, no saving of a premium and no safeguarding of a no-claim-bonus. By not reporting an incident you are forfeiting all the benefits that you have already been paying a premium for and you face the same risks as a person who is not insured.  

As our client all you have to remember, and do, is to phone us for free advice and assistance the  moment you become aware of an incident.
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